Free yourself from everyday IT challenges.

We specialize in modernizing African offices with cutting-edge digital solutions, including IT Support, managed services, and robust cybersecurity, alongside creative design to enhance visual appeal.We provide SMEs with a secure, adaptive office environment that thrives in today’s digital landscape. From an IT support center to Cloud Migration, we adapt to your business IT needs.

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How We Help

Cloud Managed Services & Cybersecurity Creative Design Hybrid Office Configuration & IoT. Multisource Service Integration. Office Collabotarion Tools

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+254 743 585 174

[email protected]

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Revolutionizing African Workplaces with Smart Technologies and Managed IT Solutions.

Although we are an IT support company, we see ourselves as an extension of your team and care about your organisation’s success as if it was our own.

All-in-one Business protection

Unleash the power of AI with SmartOffice360 - where intelligent protection meets seamless business continuity. Our integrated platform harnesses advanced artificial intelligence to create a unified command center for your digital operations, bringing together enterprise-grade cybersecurity, robust backup solutions, rapid recovery tools, and comprehensive endpoint management. Transform your business into a digital fortress with our AI-driven system that doesn't just react to threats - it anticipates them, constantly evolving to stay ahead of cybercriminals.

Backup and IT Management Software Simplified

Whether you're a growing startup or an established enterprise, SmartOffice360 puts enterprise-grade tools at your fingertips. From automated patch deployment to deep vulnerability scanning, from instant data recovery to endpoint optimization - it's like having an entire IT department powered by AI. While we're busy defending your business 24/7, our AI is orchestrating seamless backups, enabling lightning-fast recovery, and managing every endpoint with precision, helping you build a stronger, more resilient business with every update. Imagine if all your service partners functioned as a unified virtual team, seamlessly aligned to achieve your business goals. With SmartOffice360, this vision becomes a reality.

Your Workplace reimagined!

Unlock your team's full potential with Zoho Workplace—a comprehensive suite designed to boost productivity and collaboration. Zoho integrates essential tools for email, document management, presentations, and chat into one seamless platform, empowering your employees to work more efficiently and effectively. With Zoho, you'll have everything you need to drive your team's success and get things done faster. Elevate your workplace today with Zoho's all-in-one solution.

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Evolve your business Digitally

Workplace is an integrated ecosystem of productivity tools that transforms your workflow. With advanced communication and collaboration apps, it’s your all-in-one solution to enhance productivity and tackle challenges. Give everyone a unified space to create, share, and manage files, tasks, and calendars. Our industry-leading document, spreadsheet, and presentation editors make collaboration effortless.

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Why switch to Zoho WorkPlace?

Choose between 5GB or 10GB of storage per user with our comprehensive email hosting solution, supporting multiple domains and domain aliases. Benefit from IMAP/POP access, email sharing, a full-fledged calendar, and integrated team chat. Plus, get the complete Zoho office suite, including Writer, Sheet, and Show, to create, share, and collaborate on unlimited documents, spreadsheets, and presentations.

  • Unified Communications.
  • Team Productivity.
  • Office Suite on the Go.

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Integrating Technology, Inspiring Growth!

SmartOffice360 by Digital Design Experience is a forward-thinking product designed to transform traditional African offices into cutting-edge, intelligent workplaces. By integrating IoT-based smart office technology, managed IT services, robust cybersecurity, backup and recovery, cloud solutions, and advanced collaboration tools, SmartOffice360 helps businesses thrive in a digital and competitive landscape. Our ITIL-aligned managed IT services support SMBs and larger organizations in overcoming everyday IT management challenges and achieving digital transformation with integrated, modern security. Our mission is to empower African businesses with a seamless, secure, and adaptive office environment that evolves with their needs.

Smart Office Solutions

Our office automation includes automated lighting, climate control, and energy management to cut costs and boost efficiency. We use IoT sensors for workspace analytics to monitor usage, optimize space, and streamline workflows.

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Managed IT Services

Comprehensive IT management covering servers, networks, and devices to ensure optimal performance and minimal downtime.Our Proactive monitoring of IT systems detects issues before they impact business operations.

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Cybersecurity Solutions

Advanced security solutions to protect businesses from cyber threats, including firewall management and intrusion prevention systems (IPS).

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Backup & Recovery

Continuous backup of critical business data with secure, encrypted storage with custom recovery solutions to ensure minimal downtime in case of emergency.

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Cloud Solutions

Seamless migration of data and workloads to the cloud for scalability and efficiency.We combine public and private cloud resources for flexibility and cost effectiveness.

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Collaboration & Productivity Tools

Zoho workplace offers unified Communication Platforms: Integration of voice, video, and messaging tools for seamless team collaboration.

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Why African Businesses Choose SmartOffice360.

We help businesses excel in today’s digital and competitive landscape. Our mission is to empower African companies by delivering a seamless, secure, and adaptable office environment that meets their evolving needs.

All in One Solution

SmartOffice360 integrates smart office technologies with IT services, security, backup, and cloud solutions into a single, cohesive offering.

Cost Efficiency

Automated office systems and cloud resources reduce operational costs while optimizing energy usage and productivity.

Security & Compliance

Enterprise level cybersecurity and data compliance ensure businesses are protected from cyber threats and meet regulatory standards.

Business Continuity

Automated backups and disaster recovery solutions ensure your business can continue operating in the face of unexpected disruptions.

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Pricing

SmartOffice360's solutions not only cut operational costs but also deliver robust, tailored support services to meet your specific needs. Our offerings stand out as the premier choice in the African market, showcasing the best in industry-leading IT and cybersecurity support.

SmartOffice Basic

A support plan that gives Peace of Mind by Fixing your Costs

Ksh1,970/ month

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* 5 User Minimum

  • Smart lighting and climate control
  • Help desk support during business hours (8am-5pm)
  • Basic IT asset management
  • Standard firewall and antivirus
  • Patch & Security Management

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SmartOffice Business

A highly proactive IT support plan service for your business

Ksh2,750/ month

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* 5 User Minimum

  • Everything in Basic
  • Endpoint Detection & Response
  • Anti-Phishing Protection
  • Daily Incremental Backups
  • Automated recovery testing with AI/ML boot detection
  • Cover local, cloud, and Microsoft 365 data
  • Dedicated Account Manager

Full Spectrum IT Support

We don't fuss about, our SmartOffice plans are fully managed IT service plans that deliver the support of a full IT team, fortified by the security that today’s businesses need. In addition to infrastructure and user support services to keep your IT healthy and running smoothly, the SmartOffcie360 plan also protects your business with a multi-layered cybersecurity defense.

  • Advanced IoT office automation and smart meeting rooms
  • Unified communication and productivity tools
  • Full scale cybersecurity with threat detection
  • Hybrid cloud management and disaster recovery
  • Proactive monitoring with rapid support

Frequently Asked Questions

What is an IT managed services provider?

An IT managed services provider (IT MSP) serves as or supplements your in-house IT team, providing a broader range of expertise than is feasible for most organizations to maintain on their own. A high-performing IT MSP provides proactive, holistic support for your technology ecosystem, giving you more than a partner who simply responds to your issues but heads them off before they become problems.

What do clients need from IT managed services?

Depends on the organization, but in many cases these services include IT helpdesk, cloud solutions, cybersecurity, collaboration tools, and technology strategy—basically anything technology-related that helps keep your organization running.

How do IT managed services work?

For a fixed monthly fee, your IT MSP provides the technology services that support your organization. You get on-call expertise for your technology and strategy without surprise costs.

Are IT MSP costs predictable, or do they fluctuate?

One of the great benefits of having an IT MSP is that it gives you a fixed cost every month. Unless you need services that fall outside your contract, your IT MSP fee stays the same.

Do IT managed services providers support existing IT departments?

For many organizations, an IT MSP provides broad expertise and oversight for day-to-day technology and strategy so the in-house IT team can focus on projects related to the company’s specific objectives. Others lean on an IT MSP to provide their entire IT function.

At what point in a company’s growth should an owner consider finding an IT managed services provider?

There’s no stage in a company’s growth when an IT MSP couldn’t add value, but a technology partner is especially helpful during periods of change, mergers and acquisitions, or when a company is just starting out. If your in-house team is struggling to meet demand or lacks the particular expertise you need as your organization scales, you might want to get in touch with an IT MSP.

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Tech Support When You Need IT!

Address

2nd Floor, Zuhura Plaza

Kenyatta Avenue

Call Us

+254 743 585 174

Email Us

[email protected]

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