Multisource Service Integration

Aim for a single service experience

We help organizations make the most of flexible and innovative services from multiple sources. Our focus is on boosting efficiency, scalability, and overall performance while simplifying the complexities of using various cloud and IT services. We start by assessing your current capabilities, then move through the design and implementation phases to ensure you have a fully operational service.

Consulting

To develop a tailored MSI strategy,we start by assessing how well your multi-vendor approach is working. Perform detailed audits and review your regulatory and compliance practices to provide clear recommendations and a roadmap for improvement. Analyze business risks to spot any weaknesses, and hold workshops to explore new ideas and strategies.

Digital Integration

We use a single interface for managing multisourced IT services by integrating tools from your suppliers, aligning them with your business processes. Incorporate IT processes and tools to streamline operations, and ensure you have robust reporting and analysis tools for better insights. Additionally, leverage operational management tools to enhance overall efficiency and coordination across all service sources.

Supplier Ecosystem Management

We handle your supplier relationships and ensure contracts are followed. This includes managing supplier contracts and analyzing risks, creating a unified service catalog to standardize services across all suppliers, and overseeing contract execution while implementing a continuous improvement process.

Operational Management

Rely on our implementation and ongoing support to continuously enhance your IT. We provide assistance for project transitions and transformations, and offer a one-stop shop available 24/7 through a single interface to track all your services. Additionally, we monitor performance with KPI measurements and conduct descriptive and predictive analyses, utilizing Robotic Process Automation for efficiency.