Web Design. Managed IT. System Integration

Websites, connected systems, and reliable IT.

For growing East African businesses. One team to build your digital presence and keep your business technology running.

Based in Nairobi, Digital Design Experience (DDE), also known as DesignX, brings web design, system integration, cloud hosting, IT support and cybersecurity together.

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· Three questions and an indicative readiness score.

Digital Design Experience Technology Ecosystem

Digital Design Experience Technology Architecture

Web platforms • Business systems • Cloud infrastructure • Managed IT • Cybersecurity

Build your platform. Manage your technology.

Start with a project or ongoing support. Build covers websites, applications and integrations. Manage covers hosting, IT support and security. Need both? We can combine them in one agreement.

BUILD — Digital Experience & Systems

High-performance websites, custom web apps, and system integrations engineered to run fast and help your business convert visitors into customers.

UX Customer-Focused Design

Web Performance Optimization

✓ UX Architecture & Brand Systems: Modernize legacy sites into fast, responsive digital platforms.
✓ E-Commerce & System Integration: Connect web apps directly to ERPs, CRMs, and payment gateways.
✓ Cloud Infrastructure Setup: AWS and dedicated cloud server provisioning pre-configured for launch.

100% Custom Architecture

API Direct Integration

✓ Custom Web Applications: Scalable front-end frameworks engineered for enterprise growth.
✓ Cloud Migration & Cutover: Shift legacy web workloads to modern cloud backbones with zero downtime.
✓ Full API Connectivity: Automate data flow between front-end interfaces and operational backends.

Engagement Project-Based

MANAGED SUPPORT PLANS

MANAGE — Managed IT & Infrastructure

Complete day-to-day IT support. We manage your employee computers, cloud hosting, network security, and daily helpdesk so your team stays productive.

✓ Managed IT & Workstations: Proactive endpoint protection, patch management, and dedicated user helpdesk support.
✓ Managed Cloud & High Availability: VPS, dedicated cloud servers, and automated daily off-site disaster backups.
✓ Cybersecurity & Resilience: EDR endpoint protection, ransomware defense, MFA policies, and Zoho Workplace admin.
✓ Single SLA Accountability: One partner owning your web servers, IT support, cloud accounts, and security.

Service Model Monthly Support Retainer

Scaling Readiness

Designed for growing operations needing enterprise-grade reliability.

High-Volume Commerce

Core Websites & Customer Systems

For growing businesses where website downtime, checkout latency, or payment sync drops directly cost sales and damage brand trust.

Sub-Second Speed • High Availability • Instant Payment Sync

Multi-System Operations

Connected Infrastructure

For organizations moving beyond manual spreadsheets and disconnected tools — requiring automated data flow between CRM, ERP, cloud servers, and staff workstations.

Automated Sync • Cloud Backups • Proactive Threat Defense

MASKIO BY DESIGNX · ON-DEVICE SECURITY CHECKPOINT

On-Device Security Checkpoint for Generative AI.

Maskio is an on-device security checkpoint for ChatGPT, Claude, Cursor, Copilot, Gemini, and supported AI workflows.

It checks prompts, pasted files, clipboard content, and developer context for credentials, PII, financial data, and internal information—then warns, redacts, or blocks it before submission. Maskio is designed to make the security decision close to the source of the data.

Explore Maskio: how it works and try the live simulator

SECURITY CHECKPOINT FLOW 100% ON-DEVICE

1. DATA SOURCES AT SOURCE

Prompts • Pasted Files • Clipboard • Developer Context

2. MASKIO INSPECTION ENGINE < 1ms

Local regex & entropy scanner inspects content before transmission.

⚠ WARN ✒ REDACT 🛇 BLOCK

3. SANITIZED AI DESTINATIONS

ChatGPT • Claude • Cursor • Copilot • Gemini

🔒

Private On-Device Data Scanning

Sensitive content is scanned locally on your device before text is submitted to AI services or web applications. Raw prompts and clipboards remain private and are never transmitted to external cloud servers.

⚡

Live Inspection Simulator

⚠ RAW INPUT (BEFORE SUBMISSION) 124 chars

✓ SANITIZED CONTENT (SUBMITTED TO AI) LOCAL LATENCY < 1MS

PROMPTS & MESSAGES

Web AI Extensions

Chrome, Edge, Firefox, Opera for ChatGPT, Claude, Gemini.

CLIPBOARD CONTENT

Desktop Agents

Windows 11 & Linux monitors watching copy/paste buffers.

DEVELOPER CONTEXT

MCP & IDE Gateway

Cursor IDE & Claude Desktop Model Context Protocol proxy.

DEVELOPER TOOLKIT

CLI & Pipeline API

Node.js CLI scanner & GitHub Actions CI/CD checks.

Bring data protection closer to the source.

Explore Maskio as part of your privacy controls. Software alone does not establish regulatory compliance.

Download Maskio Suite →

CAPABILITIES & ARCHITECTURE

Web, IT & cloud services

Build: websites and connected systems. Manage: cloud hosting, IT support and cybersecurity. Explore the services below, or discover Maskio, our data-protection product.

01 · BUILD

Digital Experience

BUILD — Websites & Applications

Websites, e-commerce and digital platforms designed around your customers and business goals.

Custom Web Applications
E-Commerce & Customer Portals
User Experience (UX) Architecture

Scope: Front-End UX

02 · CONNECT

System Integration

CONNECT — System Integration

Connect your website, ERP, CRM, payments and business applications so information moves seamlessly without manual work.

ERP & CRM Synchronization
M-Pesa & Payment Gateway APIs
Automated Data Workflows

Scope: Integration

03 · HOST

Managed Hosting Services (Servers)

HOST — Managed Hosting Services (Servers)

Reliable infrastructure for websites, ERP systems and business applications — configured, monitored, secured and maintained.

Managed Hosting Services (Servers) & High Availability
High-Availability ERP Hosting
Proactive Infrastructure Audits

Scope: Infrastructure

04 · MANAGE

Workplace IT

MANAGE — IT Support

Keep your devices, networks, cloud environment and everyday technology running without constant firefighting.

Computer & Network Infrastructure
Microsoft 365 & Workspace Tools
Dedicated Helpdesk Support

Scope: Managed IT

05 · PROTECT

Cybersecurity & EDR

PROTECT — Cybersecurity

Protect your enterprise endpoints, servers, and data with managed EDR (Endpoint Detection & Response), behavioral threat hunting, and automated recovery.

Managed EDR & 24/7 Endpoint Monitoring
Behavioral Threat Detection & Ransomware Defense
Automated Off-Site Backups & Incident Recovery

Scope: EDR & Resilience

06 · BUILD + MANAGE

Unified Build Engineering and Managed IT Operations

Full-Stack Partnership

UNIFIED ENGAGEMENT

Connect web application engineering with managed workplace infrastructure under one scoped service agreement.

✓ Custom Web & Application Build
✓ Managed Cloud Servers & Backups
✓ Workplace IT & Security Support
✓ Single SLA Uptime Accountability

Scope: Full-Stack Ownership

01 · BUILD · DIGITAL EXPERIENCE DETAILED CAPABILITY SPECIFICATIONS

Cloud Migration & DevOps — handled end to end.

Move workloads to the cloud, then make releases, infrastructure changes and ongoing operations easier to manage.

01 · CLOUD MIGRATION

PLANNED CUTOVER & RECOVERY

Cloud Migration

Move to the cloud with a tested migration and recovery plan.

We assess your current environment, plan every step, and execute the migration — so your team keeps working while we move the infrastructure.

Cloud Migration & Infrastructure Engineering

IaC Version-Controlled Infrastructure

Plan Tested Cutover

✓ Full environment assessment before a single workload moves
✓ Lift-and-shift or re-architecture — we recommend the right approach
✓ Infrastructure-as-code templates for every migrated workload
✓ Agreed maintenance windows, validation checks and rollback planning

Focus Area Cloud Workloads

02 · DEVOPS & CLOUD OPERATIONS

END-TO-END MANAGEMENT

Reliable releases. Manageable cloud operations.

Keep improving after migration. We help your team manage repeatable environments, application releases, security configuration and cloud costs, with documented handover and support.

✓ Repeatable build and release workflows for application changes
✓ Infrastructure-as-code build-out for every environment
✓ Application delivery — build, release, and go-live support included
✓ Security checks and configuration management across environments
✓ Post-migration cost optimisation — tagging, billing review, RI planning

Focus Area DevOps & Security

BUSINESS COLLABORATION & PRODUCTIVITY

Your business, in one workspace.

Email. Files. Meetings. Documents. Collaboration. One platform.

Zoho Workplace brings the everyday tools your team uses into one connected workspace—while DesignX handles setup, planned migration, security and ongoing administration.

Everything your team needs to work.

MAIL

Business Email

Professional business email with powerful administration, spam protection, custom domains, and enterprise-grade security.

WORKDRIVE

Cloud File Storage

Store, organise, and share company files securely from one central workspace with fine-grained team permissions.

CLIQ

Team Chat & Messaging

Instant team channels, direct messaging, and audio/video huddles without relying on scattered third-party chat tools.

MEETING

Video Conferencing

Secure online meetings, video conferencing, screen sharing, and webinars integrated directly into your workflow.

WRITER • SHEET • SHOW

Office Productivity Suite

Create documents, complex spreadsheets, and interactive presentations together in real time with live co-editing.

CALENDAR & TASKS

Schedules & Task Sync

Keep team schedules, client meetings, resource bookings, and daily task assignments organized across the workforce.

We don't just sell the licence. We make Workplace work for your business.

DesignX handles all technical deployment, migration, security policies, and user training around your Zoho Workplace environment.

01 • SET UP

Configure

Domains, DNS records, organisation structure, user groups, and security policies.

02 • MIGRATE

Seamless Transition

Move emails, contacts, calendars, and files from Microsoft 365, Google Workspace, or legacy mail.

03 • SECURE

Harden & Protect

Configure MFA, access controls, admin policies, automated backups, and DLP settings.

04 • TRAIN

Team Onboarding

Help your staff understand the new tools and transition into the new workspace with full confidence.

05 • MANAGE

Ongoing Administration

User administration, troubleshooting, and optimization, with support hours defined in your agreement.

Moving from Microsoft 365 or Google Workspace?

You don't have to start over. DesignX can plan and manage the transition (including staged & split-delivery approaches) while keeping your business running smoothly without email downtime.

The Problem

Your technology shouldn't feel like five different companies.

When issues occur, disconnected vendors point at each other. DesignX brings all the pieces together under single accountability.

• Your website is with one provider.
• Your ERP is somewhere else.
• Your server needs another person.
• Your team calls someone else when IT breaks.
• Security is handled separately.

DesignX brings the pieces together.

Execution Framework

How we work

A structured, 4-phase engineering lifecycle that moves your technology from legacy friction to unified operations.

Phase 01 • Discovery

Understand

We audit your existing front-end apps, backend databases, hosting setup, and operational friction points.

Key Output System Audit & Gap Analysis

Phase 02 • Architecture

Design

We architect a tailored technology blueprint specifying UX workflows, API connectors, and cloud hosting.

Key Output Integration & UX Blueprint

Phase 03 • Handoff

Integrate

We build the front end, program live ERP/payment API rails, and deploy dedicated cloud servers.

Key Output Live Production Environment

Phase 04 • Governance

Manage

We monitor performance 24/7, manage workplace workstations, run cloud backups, and enforce security.

Key Output Agreed Support Hours & Response Targets

DELIVERY & ENGAGEMENT

Ways to Work With Us

Whether you're looking for a focused project build or full-scale ongoing IT infrastructure management, DesignX provides clear, transparent options built around your business stage.

Select Region / Currency:

01 • FOUNDATION

Foundation

Build your digital foundation.

KES 40K–125K

One-time engagement

For: Businesses starting from scratch or building a new digital presence.

You get: A professional website, cloud setup, business email, backups and basic security.

Included support: 30 days after launch.
Ongoing costs: Hosting, licensing and any continuing support are confirmed in your proposal.
Delivery: Timeline agreed after scoping.

Brand identity + conversion-focused website
Cloud infrastructure setup — AWS or StackHost Africa
Business email + collaboration suite
Baseline firewall & essential security config
Automated backups + 30-day post-launch support

02 • OPTIMISE & CONNECT

Optimise & Connect

Improve the systems you already have.

Optimise and Connect Disconnected Systems

KES 75K–250K

Assessment + project engagement

For: Businesses that already have technology but have problems with performance, security, costs or disconnected systems.

You get: A review of what you have, fixes and improvements, system integration, automation and a clear plan for what to change next.

Included support: 30–90 days, depending on scope.
Ongoing costs: Continuing support and third-party charges are confirmed in your proposal.
Delivery: Timeline agreed after the assessment.

Website, application & IT cloud review
Security, backup & reliability audit
Technology cost review & infrastructure optimisation
API and integration mapping + workflow automation
Migration or fixes where needed + 30–90 days support

Our approach: Fix and improve what you already own before recommending replacements.

PROJECT + SUPPORT

03 • GROWTH SYSTEM

Growth System

Connect your systems and prepare to grow.

KES 125K–300K

Project + 3 months managed support

For: Businesses that are growing and need their systems, infrastructure and operations to keep up.

You get: Scalable cloud infrastructure, monitoring, backups, integrations, automation, security and 3 months of managed support.

Included support: Three months of managed support.
Ongoing costs: Support after month three and third-party charges are quoted separately in the proposal.
Delivery: Milestones agreed after scoping.

Scalable cloud architecture & redundancy config
Backup as a Service + point-in-time recovery
Live infrastructure monitoring & performance tuning
API connectivity, ERP/CRM integration & workflow automation
Security hardening + 3 months managed IT support

Website → ERP → CRM → APIs → Cloud → Operations

04 • MISSION CONTROL

Mission Control

Let DesignX manage your technology.

KES 300K–750K+

Project + KES 20K–60K/month

For: Businesses that want DesignX to take ongoing responsibility for their technology.

You get: Managed IT, cloud, security, monitoring, technology strategy, a dedicated engineer and one point of responsibility.

Included support: Ongoing support under the monthly agreement.
Ongoing costs: The monthly retainer shown is additional to the project cost; third-party charges are confirmed in your proposal.
Delivery: Onboarding and service levels agreed after assessment.

Environment takeover, documentation & Growth System scope
Multi-cloud / hybrid architecture & advanced cybersecurity
Continuous threat & 24/7 infrastructure monitoring
SLA-backed service levels & Monthly Health Scorecard
Dedicated DesignX engineer & Client Hub dashboards

One team responsible for your technology: You don't need to work out which provider has the problem. You contact DesignX and we handle it.

Prices are indicative, not a final quote. Your proposal confirms deliverables, taxes, hosting and software charges, exclusions, renewal costs and delivery dates. Response targets depend on the support plan and incident priority; response time is not resolution time.

Already have systems? That's fine. We work with what you already use.

Zero Technology Waste

You may already have a website, ERP, cloud infrastructure, Microsoft 365, Google Workspace, servers, custom software or an IT provider. You don't need to replace everything. We can work with what you already use, fix what is broken, connect what is disconnected and manage it for you. We replace systems when replacement makes business sense—not simply because we didn't build them.

01 • Assess → 02 • Stabilise → 03 • Connect → 04 • Optimise → 05 • Manage

Integrated System Architecture - Unified Tech Stack

Ongoing Monthly

Managed IT Retainer

KES 20K–60K/mo

IT support without hiring a full IT department. Dedicated engineer, monitoring and security. Response targets and coverage are confirmed in your service agreement.

Half-Day Session

Strategy Session

KES 5K–10K

Understand your tech before you spend. Fee is 100% credited toward your project when you proceed with DesignX.

No Commitment

Free IT Self-Assessment

FREE

Three questions about support, hosting, and security, followed by contact details and an indicative PDF summary. No system scan is performed.

Cloud Cost Review

FinOps Audit

KES 12.5K–25K

Find where you're overspending on AWS, Azure, GCP or StackHost. Right-sizing & fee credited toward retainer.

Full-Stack Scope

Complete system lifecycle coverage under one roof.

FRONT-END UX & WEB High-conversion web platforms, responsive portals, and modern digital customer experiences.

SYSTEM INTEGRATION Live API bridges connecting ERPs, CRMs, inventory databases, and payment rails.

MANAGED CLOUD HOSTING High-availability VPS, automated server scaling, SSL security, and daily off-site backups.

IT & SECURITY GOVERNANCE Helpdesk support within agreed hours, workstation management, endpoint protection, and threat monitoring.

Ready To Simplify Your Tech Stack?

Faster Execution. Lower Operating Costs. Zero Finger-Pointing.

Stop managing five separate IT vendors. Partner with a single engineering team that designs, deploys, and maintains your entire digital footprint.

ENGINEERING CONSULTATION & SUPPORT

Contact DesignX

Get in touch directly with our engineering team for custom web design, system integrations, managed IT support, or cloud hosting inquiries.

DIRECT ENGINEERING REACH

Let's talk technology.

Whether you are modernising your digital presence, seeking single-partner IT governance, or planning a planned cloud migration, our senior engineers are ready to assist.

Direct Email For sales and project inquiries

Phone / Helpdesk Hotline Mon–Fri 8am–6pm EAT • Emergency coverage depends on your plan

Regional Office & Operations Nairobi, Kenya Serving East Africa & Global Remote Clients

Client Support Portal Submit a Support Ticket Track tickets & service desk requests 24/7

Managed support agreements Coverage, escalation routes, and response targets are defined in your service agreement.

DIRECT INQUIRY

Request a project review

Fill out the form below and an engineer will review your project requirements.

IT Self-Assessment

Answer three questions, then share your contact details to download an indicative IT readiness report.

Fast Scope Quote

Tell us what you need. Our team will review the scope and respond with next steps.

Emergency Recovery

System crash, mail outage, or host migration crisis? Speak with a lead engineer.